Advance Tickets Sales
During major sporting events, tickets for upcoming events are sold at the Advance Ticket sales window, located on the South Box Office next to the National Soccer Hall of Fame.
You can also purchase tickets in advance by calling the FC Dallas Front Office Sales Team at (888) FCD-GOAL or at FCDallas.com.Â
ATMS
Toyota Stadium has four Automated Teller Machines (ATMs). Inside the stadium there are ATMs located on the East and West concourses as well as one inside the Winners Club presented by WinStar World Casino and Resort.
Additionally, there is one located outside of the South gate.
Box Office
The Main Box Office is located on the south side of the stadium at Toyota Stadium next to the National soccer Hall of Fame. The South Box Office is open on event days beginning four (4) hours prior to the start of the event.
Lost or Stolen Tickets
Lost tickets may be replaced for season ticket holders by calling Customer Service at 469-365-0000 or CustomerService@FCDallas.com.
- Please Note: Toyota Stadium cannot guarantee the replacement of individual tickets unless proof of purchase can be tracked to a specific transaction.
With a state-of-the-art ticket and scanning system at Toyota Stadium, new tickets can be reprinted and the lost tickets voided. Therefore, the old tickets will be denied entry to the building. If season tickets are believed stolen, the account holder is encouraged to file a police report with his/her local law enforcement agency and provide the Box Office with a copy.
Ticket Sales
Tickets may be purchased at www.FCDallas.com or by calling the FC Dallas Sales Team at 1-(888) FCD-GOAL. Tickets can also be purchased at the South Box Office.
Box Office Hours of Operations
Box Office hours are Monday through Friday from 10AM to 4PM or four (4) hours prior to a weekend event and during all scheduled stadium events.
Will Call
The FC Dallas Will Call window is located on the north side of the stadium at the North Box Office facing Lamar Hunt Way (Click here for a Toyota Stadium map). You must provide your picture ID when picking up tickets at Will Call.
Payment Options
The Box Office accepts Visa, MasterCard, American Express, Discover and cash.
Credit Cards
Credit cards are accepted throughout Toyota Stadium. Credit cards may be used at the box office, merchandise stands and most concession stands. Accepted cards include: Visa, MasterCard, American Express and Discover.
Diaper Changing Stations
Diaper changing stations are located in all men's, women's, and family restrooms.
Elevators
Guests with physical challenges or temporary conditions that prevent them from using stairwells and need access to the field must enter through the East gate and notify a Toyota Stadium employee. This employee will make arrangements to use the Eastside elevator. This elevator is not for public use and may only be used by request and with a credentialed escort. If entering through any other gate, please go to Guest Services for this request. Guest Services is located on the Northeast corner of the stadium, next to First Aid.
Family Restrooms
Family Restrooms are private restrooms available only for families. These facilities also contain changing tables for use by families with small children. There are eight family restrooms on the main concourse level located behind sections 102, 113, 120, 124, 132, and the North East concourse. For your additional convenience all public restroom facilities also have diaper-changing stations.
First Aid
If you require medical assistance within the stadium, please contact the nearest Toyota Stadium employee or proceed to the First Aid station located in the Northeast building next to the FC Dallas Team Shop behind section 133.
Gates Open
For FC Dallas regular season matches, gates will open 60 minutes prior to the event’s start time for ticket holders. Gates will open at various times for other events at Toyota Stadium such as concerts and football games.
Please check with Toyota Stadium on Twitter, Facebook or Instagram for the latest information contact or GuestService@FCDallas.com for all other opening times.
Entry Gates
Specific entry gates to Toyota Stadium will be indicated on your ticket. For FC Dallas matches, Season Ticket Members are invited to enter Toyota Stadium at their exclusive entrances located at the West and Northwest Gates. All other guests may enter through the Northeast, East and Southwest Gates.
Tours
Tours of Toyota Stadium may be arranged by contacting GroupEvents@FCDallas.com. Tickets to the National Soccer Hall of Fame may be purchased at NationalSoccerHoF.com.
Wifi
Toyota Stadium and Soccer Complex provide up to four hours of complimentary WiFi, brought to you by Spectrum, to all guests throughout the complex.
To access WiFi on property, please select ToyotaStadiumWiFi and follow the prompts to gain access to the network.
