Gameday Information

​Game Alert Emails

Be sure to check your inbox the day before each match for the latest information on promotional giveaways, special programming, or guest appearances! That's also where you can find links to the online chant sheets to cheer along with both the Dallas Beer Guardians and El Matador!

To adjust the amount of email you receive from the club, please click "Update Preferences" at the bottom of any FCD generated email.

Pre-Match Hall of Fame Experience

Available for select matches during the 2022 season, Season Ticket Members will have the opportunity to enjoy the National Soccer Hall of Fame Experience before kick-off! Interested members can sign up for a spot via the STM newsletter the week of each match. Enter the stadium and proceed to the Gallagher Club at the National Soccer Hall of Fame, where you'll be checked in and can enjoy the Experience from gates opening until kick-off!

Space is limited, and the HOF Experience will not be available at all matches.

Toyota Preferred Parking

Drive your Toyota to FC Dallas matches and get upgraded to Camry Gold Lot parking! Exclusive to Season Ticket Members, Toyota Preferred Parking sign-ups are emailed out in the STM newsletter the week before each match. Sign up with your Toyota vehicle make and color and you'll receive a digital pass the day before the match to show to the lot attendant on your phone!

Spaces are limited and available on a first-come, first-served basis.

Match Day Office Hours

Membership Services Representatives will arrive 4 hours prior to kickoff. Reps will be available through text and email on a limited basis prior to that time.

Match Time
Office Hours
2 PM
10 AM
4 PM
12 PM
4:30 PM
12:30 PM
6 PM
7:30 PM
3:30 PM
8 PM
4 PM

Gameday Locations

If you need assistance while at Toyota Stadium, please check in with any Toyota Stadium employee or at one of the below locations:

Membership Services
Stand behind section 111
Guest Services
Stand behind section 132
First Aid
Stand on North Concourse, next to Fan Shop

Season Ticket Member Wristbands - New for 2022

Gain access to the WinStar Winner's Club, get your Team Store in-person discount, and show everyone you are an FC Dallas Season Ticket Member with your 2022 wristband! While you are still welcome to show your ticket as proof of membership, your wristband offers a hands-free way to identify as one of the FC Dallas Family. This wristband will be included in your 2022 Club and Country Welcome pack - more information to come!

Nicole Tillett

Director, Member Services

Direct Line: 469-365-0049

Zeeshan Hussain

Director, Premium Membership Services

Direct Line: 469-365-0258

Sean Fuller

Senior Membership Services Representative

Direct Line: 469-365-0141

Emily Luckowski

Membership Services Representative

Direct Line: 469-365-0134

Tanner Noel

Membership Services Representative

Direct Line: 469-365-0109