Season Ticket Holders

Season Ticket Holder Guarantees

  1. We guarantee you a dedicated Fan Relations Team, specifically assigned to be responsive to all of your needs and inquiries within 24 business hours.
  2. We guarantee you will have your personal seat location for every MLS Regular Season Match.
  3. We guarantee you will always have FREE parking for all games in your season ticket package.
  4. We guarantee you will receive additional exhibition or bonus FC Dallas games to fulfill your 18-game season ticket package and purchase priority for other stadium and complex events.
  5. We guarantee you will be provided with ticket exchange dates so that no tickets are wasted.
  6. We guarantee you will always have first right of refusal, and best value,on your personal seats for all FC Dallas matches not included in the season ticket package.
  7. We guarantee that you will be the first to receive breaking news on important information about the club we support together.
  8. We guarantee that we will always work with you to build and support club traditions to grow the sport that we love.
  9. We guarantee you will receive exclusive merchandise and concession benefits in your Season Ticket Holder booklet.
  10. We guarantee you invitations to FC Dallas team events like Meet the Team Day, 2015 Kick-Off Event, Budweiser Party at the Pub Watch Parties, etc.
  11. We guarantee you a world-class sports and entertainment experience at a soccer-specific venue that would make Uncle Lamar proud.

Ticket Exchange Program

Season ticket holders can exchange any unused 2014 season ticket for select exchange dates. Click here to download the 2014 FC Dallas exchange form.

This program is an exclusive benefit for only Season Ticket Holders. Individual tickets, complimentary tickets, previously exchanged tickets, group tickets, tickets purchased at FC Dallas Stadium Box Office, or Ticketmaster purchased tickets do not apply.


Bonus Game Information

Each 2014 Season Ticket Booklet will include 1 Bonus ticket that will be allocated to specific games throughout the 2014 season. All Season Ticket Holders will be contacted about Bonus Ticket allocation through email when information is available. Bonus Ticket information will also be listed below.

STH of the Match

Each home match at Toyota Stadium, an FC Dallas Season Ticket Holder is named as the STH of the Match! Each winner gets recognition on as well as a chance to go on the field and get a picture with the FC Dallas captain for that night's game. Nominate a STH of the Match here.

Contact your Fan Relations Specialist

The FC Dallas Fan Relations team is dedicated to providing our Season Ticket Holders with exceptional customer service. Your personal customer service representative is your primary contact with FC Dallas in regards to your season tickets.  Contact us directly any time to order additional tickets, exchange unused season tickets, or share your comments, concerns or questions.

If you are unsure as to whom your Fan Relations Specialist is, email us at or contact one of the representatives listed below.

Fan Relations Team

Zac Stables, Sr. Manager of Fan Relations
Direct Line: 469-365-0146

Keith Uhles, Fan Relations Manager
Direct Line: 469-365-0040

Katherine Tran, Fan Relations Specialist
Direct Line: 469-365-0049

MK Crenwelge, Fan Relations Specialist
Direct Line: 469-365-0155